Who is responsible for your information
PHILRONK FACILITY COMPANY LIMITED is the controller of information submitted through https://philronk.com. Its office and contact address is Block A2-7, Suite 257, Sura Shopping Complex, Lagos Island, Lagos.
For privacy questions or requests, email philronkfacility@gmail.com. PHILRONK's owner manages this mailbox and PHILRONK's manager handles website enquiries.
Back to contentsInformation we collect
The assessment form collects the information needed to understand and respond to a site enquiry.
- Name
- Phone number
- Email address
- Service needed
- Property area or local government area
- Short description of the need
- Operational records such as a submission identifier, receipt time, privacy version and notification status
- Limited technical data processed by hosting and security providers to operate and protect the website
Information you should not send
Do not put keys, access codes, security arrangements, sensitive building layouts, identity documents, payment details, health information or confidential attachments into the website form.
Back to contentsWhy we use the information
We use the information to acknowledge and assess the request, contact the person who made it, maintain a reliable enquiry record and protect the form from misuse.
Our lawful bases are Steps requested by the individual before entering a possible contract, and PHILRONK's legitimate interests in securing, administering and evidencing the enquiry service.
We do not use website-enquiry information for marketing. A separate, clear process and lawful basis would be required for any future marketing.
Back to contentsHow the enquiry flow works
After validation and a successful Turnstile check, the enquiry is stored in Cloudflare D1. Resend then attempts a company notification and a separate transactional acknowledgement to the visitor. D1 is the system of record; email is a communication channel.
If storage fails, the emails are not sent and the website does not show a receipt. If either email attempt fails after storage, the saved record remains available to authorised operators for bounded reconciliation.
A provider message identifier records API acceptance only. It does not prove inbox delivery, service fit, availability or a quotation.
Back to contentsWho receives or processes the information
The company notification goes to philronkfacility@gmail.com. PHILRONK's manager handles the enquiry. Olushola acts as technical custodian with least-privilege platform access and does not receive an enquiry BCC.
Cloudflare and Resend process limited information on PHILRONK's behalf under their service and data-protection terms.
- Cloudflare Pages and Cloudflare D1: Host the website, run the enquiry endpoint and store validated enquiries as the durable record. Enquiry fields, submission identifier, timestamps, privacy version and notification status, together with limited technical request data used to provide and secure the service.
- Cloudflare Turnstile: Help protect the enquiry form from automated abuse. Technical and interaction data used to assess a submission. The Turnstile token is not stored in D1.
- Resend: Send the company enquiry notification and the visitor's transactional acknowledgement after the enquiry is stored. The enquiry details required by PHILRONK's manager, the visitor's email address, limited acknowledgement details and provider message identifiers.
Processing outside Nigeria
Cloudflare, Resend and their authorised sub-processors may process information in countries outside Nigeria. PHILRONK applies the provider terms, data-protection arrangements and a transfer basis recognised by sections 41 to 43 of the Nigeria Data Protection Act 2023. Provider or transfer changes are reviewed before use.
Back to contentsHow long information is kept
A genuine website enquiry is retained for up to 12 months and then deleted or anonymised unless it forms part of a customer record that has a separate documented retention need.
Authorised exports and notification copies follow the same retention approach. Synthetic test submissions are deleted after the operational check is recorded.
Back to contentsHow information is protected
Safeguards include server-side validation, Turnstile, restricted account access, secrets held in production configuration, storage before notification, bounded retry handling and targeted retrieval and deletion procedures.
No internet service can guarantee absolute security. PHILRONK reviews access, recovery, incident handling and provider configuration as part of its operating controls.
Back to contentsYour choices and rights
Subject to the Nigeria Data Protection Act 2023, you may request information about processing, access to your personal data, correction, deletion where applicable, restriction, objection, portability and human review of a qualifying solely automated decision.
Send a request to philronkfacility@gmail.com. PHILRONK may ask for proportionate information to verify identity and protect the information from unauthorised disclosure.
Back to contentsQuestions and complaints
Contact PHILRONK first at philronkfacility@gmail.com so the issue can be investigated.
You may also lodge a complaint with the Nigeria Data Protection Commission through its current official complaint channel at ndpc.gov.ng.
Back to contentsChanges to this notice
We may update this notice when the form, recipients, processors, retention or legal requirements change. The effective date on this page identifies the current version.
Back to contents